Refund Policy

If you are not satisfied with CrawlSpec, you can request a full refund within 14 days of your first paid charge. This is a first-purchase guarantee: it applies once per customer, and is tracked against your subscription's refund history rather than a flag you could otherwise reset by canceling and resubscribing.

A refund ends the subscription

A refund is not a standalone credit - it ends your subscription in the same step. When we process a refund, we also cancel the subscription, and your access to the paid workspace stops immediately rather than running to the end of your billing period. We do not offer partial-period refunds after the 14-day window has passed.

Founding 50 subscriptions

A refunded Founding 50 subscription does not return its slot to the pool - once claimed, that slot is gone whether or not the purchase is later refunded. If you resubscribe after a refund, you will pay the then-current price, not the Founding 50 rate.

How to request a refund

Email legal@crawlspec.dev from the address on your account within 14 days of your first charge. Please talk to us before disputing a charge with your bank or card issuer - a chargeback takes longer to resolve than a direct refund request and can result in your account being suspended while it is investigated.

This Refund Policy is part of our Terms of Service.